CardLocal Support
Need help with CardLocal? We're here to help.
Account
- Login issues
- Change your profile
- Delete your account
Trading
- Problems with an offer
- Report an inaccurate listing
- Questions about a meetup
Safety & Community
- Report a user or message
- Block a user
- Report harassment or suspicious behaviour
Technical Support
- App crash
- Bug report
- Feature feedback
Frequently Asked Questions
Profile → Account Settings → Delete Account. This permanently removes your profile, collection, offers, and reviews — including trade history and reviews visible to the other party to a trade. This cannot be undone.
Open a collector's profile and tap the "More options" icon to report their profile, or report a specific message directly from a chat thread using the Report affordance under that message.
Open a collector's profile and tap the "More options" icon, then Block. Once blocked, you and that user can no longer message each other, exchange offers, or see each other's listings. You can review and undo blocks any time from Profile → Account Settings → Blocked Users.
No. CardLocal provides tools for users to discover each other and arrange trades, but is not a party to any user-to-user transaction. See our Terms of Service.
Contact Us
Email: support@[domain] — NEEDS CONFIRMATION
When contacting us, please include your CardLocal username, device type, app version, and a brief description of the issue. Please do not send passwords or other sensitive credentials.